Night vision Optic & Electronic (ROE) is a professional high-tech enterprises specializing in R&D,

manufacture and distribution for Night Vision Devices & other optical products, even more,

it was awarded Nation Hi-tech enterprise certificates.

ROE has set up with good standard on production and products, also have been approved by technical

supervisor division, what's more, the products have been tested by SPD, and have passed

ISO9001,FCC,ROHS,CE etc, and also built optical R&D manufacturing base in Kunming, China, and

electric R&D manufacturing base and after-sales service center in zhejiang yiwu successively.

ROE creates great brand ZIYOUHU for Night Vision Equipment, ziyouhu mainly adopts high resolution

Image intensifier tubes from Europe, and Business scope includes Thermal Images, Night Vision

Monocular, Night Vision Goggles, Night Vision scopes,Super low light NV, and Digital NV with colorful

etc.our products enjoyed good reputation in Europe, America, Southeast Asia and Middle East etc.

ROE are based on the concept of faithful service and constant operating, always insist on

"Customer First, Service For-most" and offering quality products, sophisticated technology,

perfect service to create a win win situation with our valued clients worldwide.

?Thanks for all my partners and agents supporting us all the time, meanwhile warmly

welcome more agents to join our teams!

Feedback

If you are satisfied with our products and service, your positive feedback and 5 star praise will be highly appreciated.

If not, please don’t hesitate to contact us, we’ll try our best work the problems out positively.

ZIYOUHU Team promises you will receive the order once you finish the payment;

Once the package confirmed lost, we’ll resend you or refund, please don’t worry.

If you have any problem, please contact us first, we will solve it at your satisfaction.

Tracking information normally updates around 7 days, if you are worry; please feel free to contact us.

Shipping

We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address.

Item will be sent out by within 120 hours after clear payment (excluding weekend & holiday).

Occasionally, it may delay due to your local Customer clearance. If not get item after 60 business days, please contact us to solve it. 

We are not responsible for duty or taxes of your country.

Return

1) If for some reason you're not satisfied with our service or product quality, please contact us within 3 days after

you get the package, you can return the products to us in original package and we will refund your money after we get the package! (Shipping cost is NOT refundable and you should responsible for the return shipping).

2) Although we test each item and they are packed professionally, few item(less than 0.1%) might be damaged during the shipping. You are welcome to contact us within 3 days after you receive your package about replacement.

3) Some items might be broken caused by improper use, we are always happy to offer any helpful repair service. Of course, you can send the broken items back to us and we will help you resolve the situation and charge reasonable repair fees.

Other Policies

We are not responsible for any custom duty or import tax.

All items will be packed without retail box

We will leave positive feedback after receiving the payment. Please contact us if you are not satisfied with the item after receive it.

All emails will be answered within 1 business day. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.

Please notice: We are not responsible for customs confiscations or punishment due to the destination country`s  local Laws or regulations.